Frequently Asked Questions

• What assessment payment options does PMI provide owners?

  Communities being served by PMI Prince William have a variety of payment options. Homeowners can pay by free ACH direct debit, online via the portal (eCheck or credit card – convenience fees apply), Bill Pay, or by mail to the lockbox system.

• How can I know that I am current on paying my HOA dues?

  You should receive monthly statements from your association, but you can request this information from your manager when your account is in question.
  
  Note: Not all HOAs pay monthly and not all use statements.

• Can we get a copy of the governing documents?

  Yes. Upon written request, the association must provide copies of all governing documents. Click here to access the homeowner portal.

• What's my legal responsibility if I have a tenant in an HOA?

  When you rent your property in an HOA, you are still responsible for paying dues and ensuring the home remains compliant with the association’s rules and regulations. Even if you make arrangements with a tenant to handle these tasks (payment of dues, landscaping, etc.), you are legally responsible if the tenant neglects them or does not complete them properly.

• Do I need to provide tenant information to PMI?

  Yes, because PMI Prince William may need to get in touch with your tenant from time to time, especially in an emergency situation. While this requirement varies depending upon your association, we do recommend keeping PMI Prince William informed of tenant information.

• What are the CC&Rs?

  CC&R’s (Covenants, Conditions and Restrictions) describe the rights and obligations of the association and of each owner. The content of the CC&R’s can vary widely from one association to another, so make sure you read and understand your specific documents.

• Who owns the common area?

  At the time the governing documents are being prepared the developer will decide if the common area will be held by the homeowners association or by the owners in percentage shares as “tenants in common”. To determine who owns the common area in your association, refer to the CC&R’s.

• Are owner's guests and tenants allowed to use common area facilities?

  An owner’s guests and tenants have the same common area usage rights as owner unless the governing documents specifically provide otherwise.

• Who maintains my property and the common areas?

  This will vary from association to association. In all communities, the common space will be maintained by the association, but your property may or may not be. Typically what you own you will be in charge of maintaining, however, some associations will offer a service to maintain your individual owner unit. Refer to your specific set of governing documents to know what you community maintains and doesn’t maintain.

• Where can I submit questions, comments, work orders, etc.?

  Homeowners with PMI Prince William have access to an online portal where they are able to send “inquiries,” work orders, comments, and more. Homeowners may also send emails directly to info@pmiprincewilliam.com. We handle most communication with homeowners through this portal.